Client satisfaction survey Q1 2023
As we end our year’s first quarter, we would like to say thank you to all our clients.
When a case is finalised, we ask if our clients are happy to provide us with feedback. This helps to provide future clients with an idea of the service we offer and also helps us to improve our overall level of service.
We are pleased to share the results for Q1 2023.
Overall Service
Cases Manager Rating
Recommend to Others
What our clients had to say:
Do you have any other comments, feedback, questions or concerns?
Some responses shared back from our clients:
“Thank you for an efficient and sensitive service. I have been treated with kindness and empathy throughout the process.”
“Many thanks for your service, money received and connection with family resumed.”
“Jake has been friendly, informative and helpful throughout the whole procedure. Thank you.”
A recent review left on Reviews.com:
5* “Treethorpe Ltd is a very reputable company, they heir hunted me and i am so glad they did. Customer service cannot fault emails are answered either same day or within 24 hours. price is fair considering the work they have to put in with searches etc and getting your money to you is an easy and fast process. All in all I am very happy with the service I received from the company and Gemma Greenfield who dealt with me.”
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